Get in Touch

USA

South Africa

Australia

  • Cygnet Infotech Pvt. Ltd.
  • Suite 301, Level 3,
  • 171 Clarence Street,
  • Sydney, 
  • NSW 2000

INDIA

  • Cygnet Infotech Pvt. Ltd.
  • 2A, Manikyam, Opp. Samudra
  • Annexe, Off. C. G. Road,
  • Navrangpura, Ahmedabad
  • Gujarat 380009
  • Tel: +91-79-30487400
  • Fax: +91-79-30487422

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Application Maintenance Services

Slash downtime, reduce maintenance costs, and optimize application performance…

At Cygnet, we provide reliable software maintenance services that enable software development companies and IT departments to focus on core development tasks. Our experience in conceptualizing, developing, testing, re-engineering and optimizing products and applications stands us in good stead. However, our maintenance services are not just an addendum to our development capabilities – we follow a consultative and collaborative approach to work closely with our clients to offer quality services that guarantee minimum downtime and optimum efficiency.

We also understand that not only is it important to fix bugs, but as systems evolve over time, they need to be re-calibrated in order stay relevant and useful. Our proactive experts monitor and manage software applications with a focus on rapid fault resolution and preventive maintenance to ensure peak performance, minimize disruption and improve user satisfaction

Offerings

Immediate fixes for bugs, permanent fixes to critical issues, quick adoption of latest technology, and dependable support.

Support and Bug Fixes

The initial versions of products and applications can throw up many bugs, and our developers work hand-in-hand with clients to create patches and fix the bugs speedily. Following a well-designed patch management strategy, we create patches to mitigate any security risks, to improve usability of the apps and to boost performance.

Application Upgrade & Enhancement

The advance of technology, and the evolution in how we use technology, has a big impact on the functionality of an application or software product. This necessitates the building and deployment of enhanced versions over time. Our support team performs root cause analysis to identify critical issues and suggest the best way to fix them. We also help develop new modules, enable SOA, and make the application mobile-ready in order to secure its usefulness.

Application Migration

Our application and data migration services are aimed at helping enterprises and software development companies modernize their IT assets and align them with their business needs. We help migrate applications and software products from under performing platforms, languages and operating systems to strategic ones, while taking care to leave the UI and UX as familiar as possible. The result is enhanced operational efficiency and reduced cost of maintenance.

Tech Support & Troubleshooting

While QA and testing can detect and eliminate the majority of bugs at the outset, some issues come to light only after deployment. While bugs are bound to ferment user dissatisfaction, our quick response and rapid resolution will minimize the negative impact. Although our focus is on remote software support and troubleshooting services, we are quick to deploy onsite resources whenever the need arises..

Web & Mobile Enablement

Smart mobile technology and the Internet are evolving continuously. Every software product or application has the opportunity to leverage relevant web & mobile services to offer better features and experience to users. We help you breathe new life in your desktop and client-server apps by identifying and integrating relevant web services and by building new mobile apps and integrating new mobility features. We also bring our web design and mobile UI/UX expertise in play to enable end users to reuse existing applications on web browsers and smart mobiles without any hassles.

Case Studies

  • Journey from Testing to Product Development, Maintenance and Support

    Cygnet offered extensive testing services for a role-based Access Control System built in .NET. Pleased with the quality of our testing services, the client commissioned our development team to add new features to the system and improve the scope and performance of the system.

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  • Migration from MS Dynamics CRM 4.0 to MS Dynamics CRM 2011 Online

    Migrated system and custom solutions from MS Dynamics CRM 4.0 to MS Dynamics CRM 2011 Online for one of the leading pricing, risk management and accounting solutions provider.

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  • Website Migration to Open Source J2EE Solution using Grails

    Cygnet migrated a CMS based sales website of the client to open source J2EE solution using Grails, a Java web development framework. Help to reduce Client' cost and rewrite the whole site and modernize the functioning by removing the legacy components in the CMS and DMS. 

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  • Legacy System Reengineering

    Developed a unified model that seamlessly integrated web and windows applications, providing an automated business process. Using process and data flow modeling techniques & Telelink controls on .Net Framework, process reengineering was done to move a CSR driven approach to a web based client dashboard. The end result was an application that was scalable, intelligent and provided better usability and greater functionality.

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With about 700 high-octane projects delivered, we have proven our reliability and dependability

We have successfully served the application development and maintenance needs of  300 clients from 28 countries across the globe

Choose from a huge team of expert developers – with enviable industry and domain experience – for dependable support and maintenance

We are happy to sign an NDA, and we make the process smooth, fast and hassle free

We promise that your IP rights, ideas and concepts will be protected

We set up and help clients use GoToMeeting, Skype, GTalk and other tools to communicate and collaborate with our offshore teams

We have powerful security system in place, and we can fortify it further for special projects

  • At Cygnet, we follow standard project development and management approach which is in line with our CMMi Level 3 accreditation.
  • We have processes certified by ISO 9001 and ISO 27001 which guides us  for all on-site as well as offshore development projects, including a requirement specification, application design, development, deployment, migration and integration, testing, UAT support and post development maintenance.
  • We commit quality, reliability and security in all the projects dictated by our standard set of processes called QISMS.
  • We also have best project management approaches in place – agile, scrum, iterative & incremental to suit the specific project requirement and goals of clients.
  • Besides, we follow industry best practices, transparency and flexibility in every project to ensure our clients get the desired results in desired timeline.

Whitepapers

Feel free to download them and write to us about your thoughts and opinions.

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