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South Africa


  • Cygnet Infotech Pvt. Ltd.
  • Suite 301, Level 3,
  • 171 Clarence Street,
  • Sydney,
  • NSW 2000
  • Tel: +61-280-147-206


  • Cygnet Infotech Pvt. Ltd.
  • 2A, Manikyam, Opp. Samudra
  • Annexe, Off. C. G. Road,
  • Navrangpura, Ahmedabad
  • Gujarat 380009
  • Tel: +91-79-30487400
  • Fax: +91-79-30487422

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Business Process Management 

Business Process Management (BPM) is focused on aligning enterprises with clients' demands. It is a management tool that is aimed at improving cross-functional business processes and uniting Process Modeling, Workflow, Simulation, Business Integration and Enterprise Application Integration into one common organizational platform. It primarily includes activities like design, execution, modeling, optimization and monitoring. In it, technology is used liberally for molding processes, analyzing the model, mechanizing the process and measuring and optimizing its performance.

Our core philosophy is based on the interactive balance between processes, technology and people, which is intended to bring about an increase in value and productivity, reduction in cost resulting in an improvement in enterprise performance and better conformity to compliance and regulatory norms.

Our services offer process-oriented solutions for modern business environments for the identification, design, execution, documenting, monitoring, controlling and measurement of company processes, both non-automated and automated. With the right combination of best practices, methodologies, frameworks and product and functional expertise, we are experts at developing a distinct BPM strategy and roadmap for your enterprise. We base our methodologies on a professional understanding of your company's BPM needs and how much ready it is to adopt the concerned technology. This coupled with our consulting and thought leadership capabilities, enable us to drive its adoption in diverse organizational landscapes.

We offer the following services in the realm of Business Process Management:

Process Implementation:  In order to implement BPM impeccably, it is essential to identify the pitfalls and issues associated with initiating such a process. We can help you identify them and give a proper head-start to the implementation procedure.

Process Modeling:  This involves identifying your present business model and processes, creating new ones, executing and governing them with the help of BPM governance mechanism and refining the installed processes so that they perfectly match with your stated business needs and goals.

Process Optimization:  The processes set up in your business environment are managed and monitored with the intention of improving results.

Maintenance and Support: We have a skilled team of BPM experts which is professionally qualified and equipped to provide you with the required support for maintenance.

Testing:  We boast of proven testing frameworks to facilitate cost-effective and comprehensive testing of your BPM engagements.

The primary goal of ourBusiness Process Managementservices is to improve your bottom line performance and create more worth for your partners and customers. 

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